Privacy Policy

Our Privacy Policy

Here at EpoxyLush we take your privacy seriously and will only use your personal information to provide the services or products you have requested from us. This Data Privacy Policy is for this Website (www.EpoxyLush.co.uk) and governs the privacy of personal information provided by those who use it.

The purpose of this policy is to explain to you how we collect, control, process and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy, you may wish to cease viewing and/or using this website. This Policy provides details about the personal information that we and our trusted partners collect, and the ways in which we use that personal information. In order to use this Website to make electronic appointment bookings, it is necessary to obtain some personal information from you.

• Our Guiding Principles
• We do not sell any data that we collect from you to any other party under any circumstances
• We do not share any data collected from you with anyone unless compelled to do so by law
• We only collect personal information from you if it’s needed to contact you directly or to provide a service to you
• We only collect the minimum personal information from you that is required to provide these services
• We do not collect or process any personal information of children under the age of 16 years without express and explicit written consent from a parent or legal guardian

Data Controller
Under the GDPR (General Data Protection Regulation) EpoxyLush is the Data Controller for any personal information that we collect from you.

Lawful Basis
Under the GDPR (General Data Protection Regulation) we control and/or process any personal information provided by you electronically using the following lawful basis: CONSENT
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful bases to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Reason for This Basis
We require a certain amount of personally identifiable information in order to provide services to you, such as contacting you after you have completed our Contact Us form. If you do not wish for us to collect these details from you, please do not complete the Contact Us form. You will still be able to browse this Website and contact us via telephone or email. You will also be able to connect to and contact us via our Social Media channels which operate their own Privacy policies. Please refer to these organisations for specific details of their policies:

• Facebook
• Instagram
• LinkedIn

What Data We Collect
The personal information that we may collect is limited to the minimum amount required in order to contact you about your enquiry and the services we are able to offer to you. The personal information we collect is:

• Your name
• Your telephone number
• Your email address

We also collect other data through the use of Cookies, as detailed in our Cookie Policy.

Why We Collect This Data
This personal information is collected in order to contact you where you have submitted your details via our Contact Us form.

How We Process This Data
The personal information we collect can be processed in the following ways:

• We will use this data to contact you where you have submitted your details via our Contact Us form.
• We may also use this data to inform you of any changes to our organisation or to this Data Privacy Policy
• We may also use this data for marketing purposes such as to inform you of new products or services

How Long We Keep Your Data
We will continue to process your information under this basis for as long as you require our services, or until you withdraw your consent or it is determined your consent no longer exists.

Sharing Your Data
We will not share your personal information with any other person or company

Security of Your Data
All personal data provided to us is stored securely by 123-Reg in their secure Data Centres

Links to Third-Party Websites
Within this Website we provide links to other third-party Websites, including our existing customers, however we will not provide any of your personal information to these other companies.
For any third-party links published on our Website, we do not provide any endorsement of or affiliation with these third-parties, neither do we warrant or take any responsibility for any services, products or information they provide or for their Data Privacy policies or procedures

Your Rights
The GDPR (General Data Protection Regulation) aims to give consumers more control over what their data is used for. Your personal data remains yours, regardless of who you share it with and under GDPR you have several individual rights. Your specific rights are:
The right to be informed – we must inform you that we are collecting your data. You must opt-in and you have the right to know how long we will keep your data for and who it will be shared with
The right to access – you have the right to request access to your data and know what it is being used for
The right to rectification – you have the right to correct your data if it is inaccurate or incomplete
The right to erasure – you can request for your details to be deleted or removed where there is no reason for holding (e.g. you are no longer a customer)
The right to restrict processing – you can restrict the processing of your data if you believe it is inaccurate. We can continue to store your data going forward but we cannot use it
The right to data portability – you have the right to request for your information to be sent to another business, or to access it in a format which is easily used for personal use/other services
The right to object – you have the right to object to us using your data for direct marketing
The right to be notified – you have the right to know of any breaches to your data within 72 hours of discovery

Contact Us
If you have any questions or concerns about this Data Privacy Policy or the collection, storage, handling or processing of your personal information, please contact Felia@EpoxyLush.co.uk